A MESSAGE FROM OUR BOARD CHAIR & CEO
Core fundamentals provide stability as earnings recover
Driven by strong core financial performance, strength and stability, we continued to provide better banking experiences for our members while our earnings began recovery amid stabilizing economic conditions.
Leading with certainty and purpose
Today’s business leaders champion corporate purpose as a greater calling. Regarded as the positive, lasting impact an organization can have on the world, an effective purpose can serve as a rallying cry, uniting team members in pursuit of a common goal. At First West Credit Union our purpose—together, we create a future where everyone can flourish—is the heart and soul of our organization.
Shawn Neumann, Board Chair | Launi Skinner, CEO
FINANCIAL HIGHLIGHTS
Performance dashboard
Key financial strength metrics – for detailed analysis of our financial results, see Management's Discussion & Analysis in the downloads section below.
Making authentic connections—getting to know our members, listening to them and being a trusted partner in achieving their financial objectives—underpins the financial strength and stability that members can count on from First West during the challenging economic times like we have seen in the past two years.
More 2024 highlights
We continued to create value for members, communities and team members.
- Members
- Communities
- Team Members
Building better advice and banking experiences
- Real-time credit alerts notify members by email or text when their line of credit falls below a specific threshold.
- Collabria cardholders receive near-real-time alerts when their credit card balance is low, helping them avoid fees or interest charges.
- Members can now schedule in-person, phone, or video appointments with an advisor directly from our websites, any time and for any type of financial advice.
Making meaningful impact
We invested more than $3.1 million in our communities in 2024.
First West team members also contributed 6,831 hours of community leadership to 264 non-profit and charitable organizations throughout British Columbia.
Our signature cause, supporting a third of registered food banks across B.C., raised $414,329, driven by team member-led fundraising and community partnerships. Since 2010, First West has raised nearly $5.6 million and collected 215,561 pounds of food for local food banks.
A top employer in B.C.
First West has been named to the B.C.’s Top Employers list for two years in a row. This annual competition recognizes the British Columbia employers that lead their industries in creating exceptional workplaces. Competitive vacation and maternity/parental allotments and extras like health and well-being support programs (including mental health care) help put First West among this esteemed group of organizations.
