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PERSONAL ACCOUNT & SERVICE FEES

Monthly account fees

We don't think you should pay a fee just to keep your money with us—you deserve better. That's why we offer our personal accounts with $0 monthly account fees.

What's included in the $0 monthly fee?

Tru Essentials Account

$0 Monthly Fee

First 12 debit transactions FREE

Debit transactions involve money leaving your account, and they can include point-of-sale purchases with your debit card, outgoing Interac e-Transfer®, Interac e-Transfer® fulfil requests, outgoing Me-to-Me transfers, in-branch withdrawals, ATM withdrawals, bill payments, cheque clearing, preauthorized debits (PADI) and more. Island Savings credit card and CUMIS pre-authorized debits or bill payments are free using online banking services and mobile apps.

Transactions 13 through 18 will incur a $1.50* fee per debit transaction up to a $9.00 maximum transaction fee per month.

  • We will provide no-fee banking with unlimited transactions for members who are under 19 years old. Starting January 1 of the year the primary account holder turns 20 years old, the standard account features and fees will apply as defined above.

A fee may also apply for any additional banking services you use.

Unlimited credit/deposit transactions.

FREE monthly electronic or mailed (if selected) statements.

FREE electronic transfers between your Island Savings accounts using online banking or the mobile app.

High Interest Savings

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions
Any transactions beyond those included in our monthly package will incur a fee.

1 FREE transaction per month including:

  • in-branch withdrawals
  • in-branch transfers
  • Interac® online payments
  • Interac® direct payments
  • pre-authorized payments
  • THE EXCHANGE® & ACCULINK® ATM withdrawals

A fee may also apply for any additional banking services you use.

FREE electronic transfers between your Island Savings accounts using online banking or the mobile app.

Savings First

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions
Any transactions beyond those included in our monthly package will incur a fee.

2 FREE transactions per month including:

  • in-branch withdrawals
  • in-branch transfers
  • Interac® direct payments
  • pre-authorized payments
  • THE EXCHANGE® & ACCULINK® ATM withdrawals

A fee may also apply for any additional banking services you use.

FREE electronic transfers between your Island Savings accounts using online banking or the mobile app.

US Dollar Chequing

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions
Any transactions beyond those included in our monthly package will incur a fee.

2 FREE transactions per month including:

  • cheque clearing
  • in-branch withdrawals
  • in-branch transfers out to another Island Savings account
  • pre-authorized payments

A fee may also apply for any additional banking services you use.


Bill payments, ATM transactions and Interac® direct payments are not available with this account.

Home Sweet Bonus®

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions

Electronic transfers between own Island Savings accounts using online banking or the mobile app are free & unlimited. No other transactions are included in the monthly package.

A fee may also apply for any additional banking services you use.

Transactions beyond the monthly package limit will incur a fee and are disclosed here:

Additional transactions
TransactionFee (in CAD unless otherwise indicated)
(Fees will be charged in $USD on US Dollar chequing accounts)
ATM withdrawal
(via THE EXCHANGE® and ACCULINK® networks)**
Tru Essentials Chequing: $1.50
US Dollar Chequing: $1.25 USD
Savings: $1.25
High Interest Savings: $5
ATM deposit
(via THE EXCHANGE® and ACCULINK® networks)
Free
Cheque clearingTru Essentials Chequing: $1.50
US Dollar Chequing: $1.25 USD
Savings: $1.25
High Interest Savings: $5
In-branch withdrawalTru Essentials Chequing: $1.50
US Dollar Chequing: $1.25 USD
Savings: $1.25
High Interest Savings: $5
In-branch transfer outTru Essentials Chequing: $1.50
US Dollar Chequing: $1.25 USD
Savings: $1.25
High Interest Savings: $5
In-branch utility bill payment / manual bill paymentTru Essentials Chequing: $1.50
US Dollar Chequing: $2 USD
Savings: $2
High Interest Savings: $5
In-branch depositFree
Electronic transfer between Island Savings accounts using online banking or the mobile appFree
Electronic utility billTru Essentials Chequing: $1.50
Chequing: Free
Savings: $1.25
High Interest Savings: $5
Collabria credit card and CUMIS bill payments are free using online banking services and mobile apps
Cheque deposit via mobile appFree
Interac e-Transfer® incoming (CAD currency only)Free
Interac e-Transfer® Autodeposit (CAD currency only)Free
Interac e-Transfer® outgoing (CAD currency only)Tru Essentials Chequing: $1.50
Savings: $1
High Interest Savings: $5
Interac e-Transfer® Request MoneyTru Essentials Chequing: $1.50
Savings: $1
High Interest Savings: $5
Point of sale purchaseTru Essentials Chequing: $1.50
Savings: $1.25
High Interest Savings: $5
Point of sale returnFree
Me-to-Me transfer incomingFree
Me-to-Me transfer outgoingTru Essentials Chequing: $1.50
Savings: $1.25
High Interest Savings: $5
Pre-authorized debit (payment)Tru Essentials Chequing: $1.50
US Dollar Chequing: $1.25 USD
Savings: $1.25
High Interest Savings: $5
Pre-authorized creditFree


**Does not include Interac® ATM withdrawals or International (including US) Cirrus® network ATM withdrawals

Banking service fees

ItemFee (CAD unless otherwise indicated)
ATM withdrawal
(via THE EXCHANGE® and ACCULINK® networks)
Tru Essentials Chequing: $1.50
US Dollar Chequing: $1.25 USD
Savings: $1.25
High Interest Savings: $5
ATM withdrawal
(via Interac®)
All Chequing: $2.50
Savings: $2.50
High Interest Savings: $6
ATM withdrawal
(via International (including US) Cirrus® ATM networks)**
All Chequing: $5
Savings: $5
High Interest Savings: $7
ATM deposit
(via THE EXCHANGE® and ACCULINK® networks)
Free
Personalized ATM card$5 plus tax
Bank confirmationStandard: $30 plus tax
Comprehensive: $50/hour plus tax ($50 minimum)
Chargeback$8 per item
Cheques printed in branch$2 plus tax per sheet (excluding new account opening at $0.50/cheque plus tax)
Ordering chequesCost varies
The price of personalized cheques is set by an authorized third party and ranges in price, depending on several factors, such as the colour, style, customizations and other add-ons selected by you. Contact us at 1-888-597-1083 for a quote.
Cheque retrieval/record search$3 per item
Comprehensive search (not available in branch): $50/hour plus tax ($25 minimum)
Cheque received for collection$30
Cheque held for collection$20
Coverdraft$5
Dormant Accounts(If account deemed inactive prior to October 19, 2023)
Charged after 2 years of inactivity: $2.50/month
(If account deemed inactive after October 19, 2023)
Charged after 5 years of inactivity: $2.50/month
One-time admin fee charged after 5 years of inactivity: $42.50
Foreign currency/cheque ATM DepositForeign currency/cheque deposited to CAD account via ATM: $5
Hold post-dated item (per item left on deposit)$3
Night deposit services100 disposable bags: $30 plus tax (any size)
lost key replacement: $15 plus tax
OverdraftOverdraft protection under $5,000: $3/month
Unauthorized overdraft: $5/item
Returned ItemsPer item returned due to non-sufficient funds (NSF): $48 (the NSF fee is charged in addition to the automatic unauthorized overdraft fee—see 'Overdraft' above)
For post or stale date, body, figure, signature missing: Free
StatementsMailed statement: $2/statement, free for Tru Essentials Account holders
Cheque images with e-statement PDF: $2/statement
In-branch transaction printout: $5 per month requested
Statement re-print: $50 (per statement range)
Stop payments (in branch, via phone or online banking)$13 (all or partial details provided)
Telephone transfers (internal transfer between accounts)$5
Third party demandsPer official cheque issued: $20
Administration fee when satisfied: plus $50
Account transfer to another financial institution or credit union$25 (in addition to early account closure fee if applicable)
Unqualified item (unencoded; where manual posting is required)$10/item (includes cheques drawn in U.S. funds on CAD account)

Personal loan & line of credit fees

ItemFee (in CAD unless otherwise indicated)
Application FeeFree
Loan renewalFree
Loan dischargeFree

Morgage fees

ItemFee (in CAD unless otherwise indicated)
Application feeFree
Readvance/Subsequent Advance Fee$100
Amortization scheduleFree
Blend & extend$500
Cancellation of applicationFree
Construction mortgagesOwner Occupied - Construction Fee: 1%
Per draw: $150
For speculative and purpose built rental: 1%
Land only purchase or refinance0.50%
Mortgage RenewalFree
Early Mortgage Renewal$75
Mortgage discharge$75
Interim/bridge financing1% fee on actual interim financing piece
Title search$25

Registered plan fees

ItemFee (in CAD unless otherwise indicated)
Set upFree
ActivityPartial transfer out: $100
Homebuyers withdrawal: Free
Lifelong Learning Plan withdrawal: Free
RRSP/RRIF cash withdrawal: Free
Archived account info recovery: $30/hour plus tax
RESP BCTESG transfer out: $25
Duplicate receipt - T4RRSP/RRIF: Free
RESP/RDSP: $5
Closeout of AccountFull transfer out/close: $100
Account closed within 6 months of opening: $50

Miscellaneous fees

ItemFee (in CAD unless otherwise indicated)
Bank drafts (members only)U.S.: $10 USD
Foreign: $10
Stop Payment (U.S. and Foreign): $25
Office cheques (members only)$10
Cash, coin & foreign funds chequesUSD currency exchange: Free (members only)
Exchange coin: Free
Special cash order: $10 plus tax (members only)
GBP & Euro cheques: $30 
EstateAdminister and settle estate account: $100 plus tax
LettersImmigration, Reference, Access, etc.: $30 plus tax
Interest advice: $30 plus tax (mortgages, etc.)
Non-member chargesCoin machine usage: 10%
Cashing cheque: $5
Photocopies$0.50/item plus tax
Utility bill trace service$15
$25 for items more than one year after the payment date
Interac e-Transfer® trace service$10
Safety deposit box rental
(Note that GST will be added to these prices)

($10 discount for members 60 years and older)

1.5" x 4.5": $66 +GST
1.5" x 5": $66 +GST
2" x 5": $90 +GST
2.5" x 5": $100 +GST
3" x 5": $110 +GST
3.25" x 5": $105 +GST
3.75" x 5": $105 +GST
4" x 5": $105 +GST
5" x 5": $140.25 +GST
2.5" x 10": $127.50 +GST
3" x 10": $142.50 +GST
5" x 10": $225 +GST
10" x 10": $375 +GST
Safety deposit box key replacement$20 plus tax
Safety deposit box drill$200 plus tax (additional expenses may apply for remote locations)
Wires in CADIncoming wire transfer: $15
Outgoing wire transfer: $30
Wires in USDIncoming wire transfer: $15 USD
Outgoing wire transfer: $30 USD
Wire transfer trace service
(missing originator info for incoming wire transfer, trace requests outgoing, recall of outgoing and amendments to outgoing)
$30

*Product terms, features and fees are subject to change, and we will provide appropriate notice as applicable and as may be required.